Inmobi blocked me, anyone have the same experience?
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my account was also blocked few days ago. they didnt told any reason just told that i was violating their terms. it sucks. i was using inmobi from may 2009. it was a long time with them. and now i think they are blocking many publishers as admob did in past. it sucks.. ate my 900 dollars
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same thing happened to me too, so i've emailed support but didn't get back ticket id (automated reply) so i've emailed from different email and got ticket id, after couple of emails i have been told they had a technical issue and they are looking in to it.
Called their support and guy said they had a policy change about adult sites. they were ok with adult content before. He said he'll look in to it. I waited for a day but nothing happened, so, I went to twitter and asked to inmobi and their CEO.
Their global marketing manger DM'd me and said my account had illegal click activity. I've said it is not possible, i have dropped traffic to them since 3 weeks due to very low income. He said, he'll look in to it. That night I had same reply as soul_reaper and my account was enabled. But, they disabled all adult sites.
They have rubbish algorithm and I believe ****ed up something in that. On top of that policy change about adult affected many publishers.
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Now the thing is that they'r system sucks probably that's the reason they are requesting for server logsthey told me that their system has detected that my sites are violating their terms and asked me to send server logs with the traffic which ive sent to inmobi
) LOL
i mean you can log Incomming traffic but not outgoing one .... so my answer would be
check your traffic logs and see mine =)) logic ha ? damn ... !
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same answer for me :-? i told them that this is imposible.. how to log traffic send to inmobi ?? nobody does this :| after i say that they send me last email and activate again my accountOriginally posted by GumSlone View Postreceived a very strange reply,
they told me that their system has detected that my sites are violating their terms and asked me to send server logs with the traffic which ive sent to inmobi.
and i dont log the traffic which i send to them,
who does it?
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received a very strange reply,
they told me that their system has detected that my sites are violating their terms and asked me to send server logs with the traffic which ive sent to inmobi.
and i dont log the traffic which i send to them,
who does it?
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Guys, It would be a great help if you could share your exchange messages with inmobi, so we could have idea on what to tell and complain. thanks
BELOW IS EMAIL FROM INMOBI:
Hi,
We have checked your account and came to a conclusion that due to violation of contents and guidelines only we have blocked your account.
Regards,
Tejinder Singh
This is really stupid, I asked to them give me specific file urls or what but they haven't replied yet.
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i sent email to helpdesk@inmobi.comOriginally posted by GumSlone View Postthey have not replied me on my mails yet, i have sent emails to they directly after they blocked me.
last email sent was on Tue, Feb 7, 2012 6:56 AM PST :-? then i have not received any response until Wed, Feb 8, 2012 10:47 PM PST :-? so..i waited about a day for them to respond
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they have not replied me on my mails yet, i have sent emails to they directly after they blocked me.Originally posted by soul_reaper View Postafter i exchange few mails with them my account was activated again..
From: InMobi Helpdesk
2 Attachments
Re: [Ticket#102137458] My Account
Wed, Feb 8, 2012 10:47 PM PST
Hello ****** ,
Greetings from InMobi!!
We apologies for the inconvenience caused to you.We have activated your account and your sites has also been approved.
In case of any query please do write to us.Looking forward to serve you better.
Regards,
Arkadeep Paul Choudhury
--
InMobi Support Engineer
Learn more about your InMobi account at the InMobi Helpcenter Help Center
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after i exchange few mails with them my account was activated again..
From: InMobi Helpdesk
2 Attachments
Re: [Ticket#102137458] My Account
Wed, Feb 8, 2012 10:47 PM PST
Hello ****** ,
Greetings from InMobi!!
We apologies for the inconvenience caused to you.We have activated your account and your sites has also been approved.
In case of any query please do write to us.Looking forward to serve you better.
Regards,
Arkadeep Paul Choudhury
--
InMobi Support Engineer
Learn more about your InMobi account at the InMobi Helpcenter Help Center
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Inmobi blocked me, anyone have the same experience?
I have been with them for years and never cheated, nor remember cheating on them. Yesterday they emailed me that I was violating their rules.
Well I can't think of any violation, so I emailed them to be specific and them to show proof. But no reply yet, is inmobi getting admob on us too?Tags: None
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